Mô tả công việc
JOB DESCRIPTION
1. Objectives
Achieving the defined sales target and ensuring Customer satisfaction.
2. Skills/Years of Experience Required
- Work Experience : more than 5 years
- Fluent in English
- Work experience in import car brand is preferable, especially supercar.
- Excellent interpersonal and communication skills throughout the organization with sales force and staffs in other departments as well as with customers/prospects
- Proven ability to meet and exceed sales quotas
- Highly self-motivated
- Self-confident to built and maintain relations with Prospects and Clients, especially high-class billionaire/top young elite generation in Vietnam
- Education level : University degree preferable
- Car driving license
JOB REQUIREMENTS
1. Customer reception and test-drive
- Welcoming Customers according to the Dealership guidelines
- Answering to phone/e-mail/web enquiries related to the sales area
- Performing test-drives and collecting Customer opinions
- Daily updating of CRM / customer database on the system
2. Quotations and contracts
- Producing quotations on cars and options applying defined guidelines
- Driving Customers in the customization of their cars through defined tools (car configurator)
- Writing contracts, collecting required documentations, and performing car delivery procedures
- Proposing financing and insurance services to support car purchasing
3. Trade-ins management
- Managing negotiations for trade-in in cooperation with the Pre-owned Manager and After Sales
- Verifying and actively proposing car trade-ins whenever it is possible
4. Periodical Activities
- Continuous update of Client and competitors’ products and services
- Prospecting new customer activity by marketing tool
- Ensuring that the Customer receives the post-delivery / follow up phone call to check post-sale Customer satisfaction
- Attending to sales force periodical training meetings
Location: HCMc
If you are interested in this job, please send us your CV and a cover letter to email: hiep.dao@besthr.com.vn
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